About Us

Tru-Plas Ltd is a well respected PVCu Home Improvements Company, established since 1991, offering only very the best quality PVCu Doors, Windows, Conservatories and Porches throughout Pembrokeshire, and South Wales. Over the years Tru-Plas Ltd has acquired an excellent reputation for its friendly and professional customer service, installing over 9000 quality installations to date. This is helped with securing only the very best fitting teams with a wealth of experience behind them. We are a Trustmark registered company along with being a FENSA certified business. This enables us to offer all customers an independent deposit / installation guarantee on all uPVC frames and Double Glazing sealed units.

No matter how you contacted us, be it by telephone, email, internet or simply by walking into our showroom you can be assured that your enquiry will always be dealt with professionally and promptly. One of our team will take your details and pass them to one of our qualified friendly consultants. Our sales people will then contact you to arrange a convenient time to call to your home with a view to discussing your uPVC conservatories or windows / doors requirement.

Our friendly advice and consultation will usually take place at your home. This gives our sales people an opportunity to measure either the area where your new conservatory may be required or any window / doors replacements that we have been requested to provide a quotation for. We are able to provide accurate electronic drawings of proposed new uPVC conservatories through our clever software available on our laptops. This unique tool will help you see what your finished uPVC conservatory could look like when completed and give you the chance to tailor your final application.

After deciding on your preferred conservatory or other windows and doors applications, our sales people will provide you with a competitive quotation onsite. Once agreed we will take a small deposit applicable to your order value and ask you to sign a customer order form. The order form will confirm your requirement, price, measurements and any other specification you have requested. Your sales person will confirm all the details of the consultation and the work to be carried out before leaving. If you have any questions or wish to discuss any element of the application, please ask the sales person at any time to provide further information.

Shortly after your sales consultation you will recieve a visit from our qualified surveyor who will attend site to gaurantee that all aspects of your work have been catered for. Your surveyor will measure either your uPVC conservatory area or window /door area as well as look out for any aspect of building work that may need highlighting to our installers. Upon completion of our surveyors report we will agree an installation date for your work to commence upon and our brick layer will first visit (if required and dependant on application) to lay your conservatory concrete base and brick wall. Shortly after this work has been carried out, our team of installers will arrive to complete your uPVC element of your conservatory (or windows / doors). Our team are very professional and will always keep you up to date with work. All our team of fitters will make every effort to ‘always’ clear away any rubbish from site and to leave your home looking presentable. We pride ourselves on service delivery and speed of work, without compromising our quality and high standards. The team at Tru-Plas will turn around your installation in a matter of weeks… this is unbeatable.

We have finished your high quality and fantastic looking uPVC conservatory, windows and doors so what happens next? Well just to guarantee an end to end customer experience, one of our team will contact you at your home to ensure that everything has met to your satisfaction.

Tru-Plas – the number one supplier of uPVC windows, doors, conservatories and porches throughout Carmarthenshire, Pembrokeshire, St Davids, Pembroke, Tenby, Llantrisant and South Wales.


We carefully select all of our products to ensure only the very best for our customer. The Tru-Plas philosophy is people, product, punctuality. With this criteria, Pembrokeshire based ‘Tru Plas’ retains the highest standard of installations and through doing this our existing customer referrals average a staggering 97.7% that either return to Tru-plas for future products or refer us to family and friends for their home improvement needs. Expert advice is offered on all aspects of design which best suit your home and your pocket, and you can be sure of a trouble free installation and after sales support with as little disruption as possible. If you are searching for Conservatories, Windows or Doors in Pembrokeshire then Tru-plas will be the best call you make.

Testimonials

Don’t take our word for it we have thousands of happy customers over 25 years of trading. We don’t just gain customers, we grow relationships and this is what they have to say …

Workers arrived out in dreadful weather conditions, in my opinion keeping the site clean and tidy.

Customer in Haverfordwest

Work done quickly and efficient. Clean up afterwards and removed strop door.

Repeat customer in Tenby

Excellent, quick and efficient. Very helpful.

Customer in Milford Haven

Free survey and quote. Good communications, flexible installation date, amicable installers, were extrenely tidy and gave helpful advice.

Customer in Haverfordwest

Very professional.

Customer in Haverfordwest

The quality of the workmanship was good, very thorough in cleaning up.

Customer in Pembroke

Excellent company to deal with, the two workers were verY busy but didn’t stop even during the torrential rain, excellent product and workmen.

Customer in Bridgend

They gave a very competitive quote, delivered and completed the work when asked for.

Customer in Saundersfoot

They were very helpful, I received a guarantee for the work. The work is excellent. I will use them again.

Repeat customer in Milford Haven

Professional job done throughout from quotation to installation well pleased.

Customer in Pembroke

Good worker. Pleasant attitude. Very good standard of workmanship.

Customer in Pembroke

Excellent team and service.

Customer in Pembroke Dock

Excellent work – I have recommended Tru-Plas to my neighbours.

Mrs Beane

Good service, should have had one years ago. Many thanks.

Mr and Mrs Skidmore

Rhys, just to thankyou, your company and great team on the replacement door. It is great to find a company that fulfill’s its promises in all areas. Please pass on our thanks to all your team on a great job.

Mr Piercy

Thank you for your workmanship in fitting our new windows and doors and for your teams tidy workmanship. We will be only too pleased to give you our recommendation.

Mr and Mrs Powell

We are very pleased with your quality of your work and we have recommended your firm to our friends.

Mr and Mrs Boone

Job well done, also after care.

Mrs Evans

On Each Occasion, They Have Provided Excellent Service, On Time And Left The Area Clean And Tidy Afterwards. The Product Is Excellent Quality.

Mrs Groves-Nation

Workmanship Was Excellent And I Am Very Pleased With The Result.

Mr Morrissey

Good Work, Very Pleased.

Mrs Horne

Tru-Plas are a great company to do business with. Very good pricing, brilliant workmanship, very flexible. The fitters were great lads.

Mr and Mrs Austin

This was for ground works and conservatory. Excellent service, quality product and great customer care at a competitive price. What is not to like?

Customer in Clynderwen

I am delighted with the overall service from fitters to the girls at the desk and the management, all in all a good choice.

Customer in Milford Haven

1st class workmanship, friendly, clean work force with pride in their job.

Customer in Haverfordwest

Couldn’t fault them. Fantastic and totally reliable.

Customer in Haverfordwest

Exactly as described and quoted. Tidy and courteous staff and very easy to deal with. This is the second job they have done and we are delighted.

Repeat customer in Whitland

Good service, a job well done.

Customer in Milford Haven

Brilliant service, left informed at all times, workman was brilliant.

Customer in Tenby

House built in 1880’s so no straight walls fence precise measurement and skills needed. Fantastic result! We are so impressed, we ordered a back door and rear kitchen window.

Repeat customer in Milford Haven

Very professional service, fast fitting from order date. Fitting was done to a high standard.

Customer in Milford Haven

From start to finish a very satisfied job. The front door fitted has made an enormous difference to our home.

Customer in Clarbeston Road

First glass service and work very helpful and courteous could not be better.

Customer in Fishguard

We are very pleased with the work carried out by your 3 workers. Very clean and tidy.

Customer in Haverfordwest

Very good. Infact! Excellent.

Customer in Narberth

Very pleased with the service from start to finish, would recommend to anyone. Pleasant workman.

Mrs Rees

Conservatory wonderful, all the work on it was superb.

Mrs Clarke

I have used Tru-plas for all my window replacements. In addition my conservatory was also installed by your firm. What I like most about Tru-plas is the after sales attitude. Any problems are dealt with quickly and in spirit of co-operation.

Mr Stubbs

We would like to take this opportunity to thankyou all for a great job done, and really appreciated the manner you operate, from the first call to installation, its truly professional, many thanks.

Mr Ashby

Very satisfied. We will be looking to change some windows in the future and will definitely come to you.

Mr and Mrs Callen

Spot on excellent service from A-Z.

Mr and Mrs Tyrell

Excellent work, very quick and tidy work. Your team are excellent, should have had Tru-plas years ago. Very pleased with conservatory.

Mr and Mrs Davies

What a fabulous team you have here. A truly magnificent job carried out.

Mr Lloyd

Efficient and Courteous.

Mrs Ryan

Very good install especially compared to previous installers, workmen left site clean and tidy, all work was completed within one day.

Mr Holman

Erect UPVC conservatory, install new kitchen window, supply new soffits to house “Excellent service from start to finish. Work completed in a timely manner as per quote and contract. High quality materials and workmanship.

Customer in Pembroke Dock

Efficient friendly service. Job completed to a very high standard. Very pleased.

Customer in Narberth

Truplas had to employ builder for base and sides and Truplas installed windows, doors and roof on time – very pleased with result.

Customer in Haverfordwest

Outstanding work ethic by installers, two 12 hour days to get it done on time against the weather.

Customer in Blackwood

The tradesmen installing the porch and door (Jason) was very helpful. A pleasure to work with and did a very professional job.

Customer in Haverfordwest

The tradesmen installing the porch and door (Jason) was very helpful. A pleasure to work with and did a very professional job.

Customer in Haverfordwest

Very efficient and tidy.

Customer in Haverfordwest

From first contact to assessment visit and installation all aspects superb!

Customer in Haverfordwest

Excellent! Happy to approve a company especially Lucy and Damien many thanks with your assistance in this project both great assets to this company. Would use again.

Customer in Milford Haven

The work was done to a high standard and we are very pleased with the finished product.

Customer in Haverfordwest

Very good, I live 270 miles away from my mothers home, I felt in the loop all the time, good service, job well done.

Customer in Telford

Staff excellent, quick, efficient and knowledgeable. Went over and above their remit.

Customer in Haverfordwest

Great service, professional and very speedy service. Very happy.

Customer in Milford Haven

Excellent service and product.

Customer in Haverfordwest

Very satisfied with workmanship, also with the men that did the job.

Mrs Lewis

Brilliant job, great boys, would recommend them to anyone.

Mrs Edwards

Quick and competent installation. Helpful sales and office team. Pleased with product, appearance and functionality. Thank you for a good job and professional job. Done without anyone in the residence.

Mr and Mrs Dyson

Excellent workmanship. I am thoroughly delighted with my windows. They have greatly enhanced the appearance of my property. I will have no hesitation in recommending Tru-plas to family, friends and neighbours.

Mrs Tynan

Very happy with the way the windows were installed, both workmen were clean and tidy after both fittings

Mr and Mrs Blacker

Great job as before. Thank you

Mr and Mrs Smith

The installation team are clearly experienced, capable and confident in their own ability and went about the task efficiently with good humour. Did a great job.

Mr Browning

Very Satisfied With The Product And Installation. Would Definitely Recommend.

Mr Hughes

A Good reliable local company

Mr and Mrs Tucker

We have replaced all our windows and doors with this contractor over the past 12 months, very happy with the work.

Mr and Mrs Hughes

Fitted a conservatory, including building a base and part wall. 3 days for conservatory and 6 days for the base, wall and finishing off, plastering and final electrical work All workers extremely pleasant and considerate. Kept our dogs safe whilst working by ensuring the gates were closed at all times. Very important to us. Kept

Customer in Milford Haven

Excellent quality service and workmanship. I will be using this company again.

Customer in Haverfordwest

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